Contacts

Head Office

8F., No.55, Nanxing Road, Xizhi District, New Taipei City, 221, Taiwan

Tel +886-2-8646-2111
Email info@axiomtek.com.tw

Sales and Quotation

Thank you for your interest in Axiomtek. For faster assistance, please complete the inquiry form for product information or a quote.

Quality, Compliance & Sustainability

Quality Management

At Axiomtek, quality is our top priority. Our robust Quality Management System ensures every product meets strict performance, safety, and reliability standards. From design and development to manufacturing and delivery, we focus on continuous improvement, rigorous testing, and material compliance.

We provide full Material Declarations and adhere to global regulations, helping customers make responsible decisions while ensuring product integrity. With Axiomtek, you can trust that every solution delivers exceptional quality and peace of mind.

ISO Certificates

Certificate Description Download
ISO 9001 Quality Management Standard
ISO 14001 Environmental Management Standard
ISO 13485 Medical Industry Standard
ISO 17025 Testing and calibration laboratories
ISO 45001 Health and safety management systems
ISO/IEC 27001:2022 Information Security Management System (ISMS)

Long-Term Availability

We know that long-term availability is one of the most important factors of consideration when our customers are making product development decisions. Extending the product life and ensuring resources and parts are available throughout the life cycle is critical to success. Our products are manufactured to last.

  • Designs are vetted, and components are selected to ensure the finished product yields a long and stable life.
  • Second sources on critical components are identified and tested for compatibility in the event they are needed. We have a history of providing support and ensuring parts availability beyond 7 years. With recent embedded microprocessor technology advancements that offer extended life and availability of 15 years, in many cases, our products can offer the same lifespan.
  • During the active life of the Axiomtek product, all software and firmware updates, along with any repairs, are covered under a 2-year warranty policy from the date of shipment. The standard warranty can be extended for up to 3 additional years for a total of a 5-year warranty period.
  • Our End-of-Life notification process provides customers with 12 months of notification whenever possible to allow for last-time buy commitments and the requalification of replacement parts.
  • After the product has finally been declared end-of-life, and production has ceased, extended technical support and product repairs will continue as long as original replacement parts are available.
  • Repairs for discontinued products will be quoted upon request on a time and material basis.

Material Declaration

Axiomtek Green Procurement and Material Declaration

Go Green

As a global citizen, we are committed to providing green products that are compliant with the Waste Electrical and Electronic Equipment Directive (WEEE) and Hazardous Substances Directive (RoHS) regulations. For more details, please refer to our WEEE, RoHS, and REACH Compliance Statements.

Conflict Minerals

Axiomtek recognizes and is sensitive to any business activities and products that may impact a country’s culture or environment. Furthermore, we adhere to the Conflict Mineral Compliance. As such, we undertake the following responsibilities: “All products and packaging thereof do not contain conflict minerals from Congo, its neighboring countries, or any armed-conflict areas within the geographic territories of these countries”. For more details, please refer to our Agreement of Non-Use of Conflict Minerals.